Domestic orders are generally delivered within 7 working days from order confirmation. International delivery timelines may vary depending on the destination and customs clearance. Made-to-order and bespoke sarees may require additional time.

Once your saree is dispatched, the shipment tracking details and courier partner information will be sent to your registered email address.

Yes. International orders may attract customs duties, import taxes and additional charges depending on the destination country's regulations. These charges are payable by the customer.

Yes. Pashudh offers free shipping to all locations within India. International deliveries are charged at ₹2,500 per saree.

Browse the collections on the Pashudh website, select your preferred saree, add it to your shopping cart and proceed to checkout. Enter your shipping details and complete the payment to place your order.

Yes. All product prices displayed on the Pashudh website are MRP inclusive of applicable taxes.

Order modification requests are subject to processing status. Please contact Pashudh customer support as soon as possible for assistance.

Pashudh does not accept order cancellations once payment has been completed, as order processing begins immediately. For exceptional cancellation enquiries, contact the customer support team.

You will receive your order confirmation through the contact details provided during checkout. Please check your registered email for order-related updates.

For assistance with orders, products, shipping or exchanges, you can contact the Pashudh team by email at care@pashudh.com or call +91 90033 95998.

Yes. You can contact the customer support team to enquire about saree details, product availability, colours and other purchase-related information before placing your order.

You can visit the Pashudh store at:

#191/420, Big Sourashtra Street, Sathyamurthy Road, Arni, Tamil Nadu – 632301, India.

Store timings: Monday to Saturday, 11 AM to 7 PM. Sunday is a holiday.

If your package appears damaged or tampered with, take photographs, do not accept the package and return it to the courier partner. For a saree with defects or damage, contact Pashudh within 24 hours of receiving the order and provide the mandatory unboxing video for assessment.

Yes. An unboxing video is mandatory when requesting an exchange or return due to product defects or damage. The video helps Pashudh verify the condition of the product at the time of delivery.

No. Products purchased during discount sales or promotional periods are not eligible for returns, exchanges or refunds.

Email care@pashudh.com within 24 hours of receiving your order. Include your order details, reason for the exchange and an unboxing video if the request concerns a defect or damage. Please wait for approval from the customer support team before shipping the product back.